{"id":304,"date":"2026-02-06T18:19:40","date_gmt":"2026-02-06T18:19:40","guid":{"rendered":"https:\/\/giftswalla.com\/au\/?page_id=304"},"modified":"2026-06-21T14:36:35","modified_gmt":"2026-06-21T09:06:35","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/giftswalla.com\/au\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
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Terms & Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Effective Date:<\/strong> 21\/06\/2026<\/p>

Welcome to Giftswalla. These Terms and Conditions explain how our website works and what to expect when you shop with us. By browsing our website or placing an order, you agree to these Terms and Conditions.<\/p>

If anything is unclear, please contact us and we will be happy to help.<\/p>

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1. About Us<\/h2>

Giftswalla is your trusted online destination for premium kids\u2019 ethnic wear, festive gifting, personalised products, and thoughtful celebration essentials curated with love and delivered across Australia.<\/p>

Contact us:<\/strong>
Email: connectgiftswalla.au@gmail.com
WhatsApp: +61 435 757 298<\/p>

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2. Who Can Shop With Us<\/h2>

To place an order, you must be at least 18 years old or shopping with the guidance of a parent or guardian.<\/p>

You agree that all information you provide, including your name, address, and contact details, is accurate and up to date. This helps us ensure your order reaches you safely and on time.<\/p>

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3. Our Products<\/h2>

We work hard to make sure every product description, image, and price is as accurate as possible. That said:<\/p>

  • Colours may appear slightly different due to screen settings and lighting<\/li>
  • Handmade or personalised items may have minor variations<\/li>
  • Measurements may have slight tolerance differences<\/li><\/ul>

    We reserve the right to update product details, pricing, or availability at any time. If something changes after you have placed an order, we will let you know as soon as possible.<\/p>

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    4. Pricing & Payment<\/h2>

    All prices are listed in Australian Dollars (AUD).<\/p>

    We accept secure online payments only through the payment methods shown at checkout.<\/p>

    Your order is confirmed only after successful payment.<\/p>

    If we need to cancel your order due to pricing errors, stock issues, or suspected fraud, we will process a full refund to your original payment method.<\/p>

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    5. Order Confirmation<\/h2>

    Once you place an order, you will receive a confirmation email or message. This means we have received your order, but it is not a guarantee of acceptance.<\/p>

    We reserve the right to:<\/p>

    • Decline or cancel orders where necessary<\/li>
    • Limit quantities per customer<\/li>
    • Cancel orders that appear suspicious or fraudulent<\/li><\/ul>

      If this happens, we will inform you promptly and process any applicable refunds.<\/p>

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      6. Shipping & Delivery<\/h2>

      We partner with reliable courier services to get your gifts to you as quickly as possible.<\/p>

      Please note:<\/p>

      • Delivery timelines are estimates and may vary by location<\/li>
      • Processing time is separate from shipping time<\/li>
      • Delays caused by courier partners, public holidays, weather, or other circumstances beyond our control may affect delivery times<\/li>
      • Please double-check your shipping address, as we are not responsible for delays caused by incorrect or incomplete details<\/li><\/ul>

        For full shipping details, please refer to our Shipping & Cancellation Policy page.<\/p>

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        7. Returns & Refunds<\/h2>

        We want you to love what you receive. If something is not quite right, our Return & Exchange Policy has you covered.<\/p>

        Please note:<\/p>

        • Personalised items, custom-made items, and clearance products may not be eligible for change-of-mind returns<\/li>
        • This does not limit any rights you may have under the Australian Consumer Law, including remedies for faulty or damaged products<\/li><\/ul>

          Please visit our Return & Exchange Policy page for full details. Under Australian Consumer Law, consumers may be entitled to a repair, replacement, refund, or compensation depending on the issue.<\/p>

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          8. Australian Consumer Law<\/h2>

          Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies available to you under the Australian Consumer Law.<\/p>

          Our goods and services come with guarantees that cannot be excluded under Australian law. If a product has a major problem, you may be entitled to a refund or replacement, and in some cases compensation for reasonably foreseeable loss or damage.<\/p>

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          9. Our Creative Work<\/h2>

          Everything you see on this website, including our logo, product photos, designs, text, and branding, belongs to Giftswalla unless otherwise stated.<\/p>

          You may not copy, reproduce, distribute, or use any of this content without our written permission.<\/p>

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          10. Using Our Website Responsibly<\/h2>

          We ask that you use our website respectfully. Please do not:<\/p>

          • Use the website for unlawful purposes<\/li>
          • Attempt to disrupt website functionality or access<\/li>
          • Misuse discount codes or promotional offers<\/li><\/ul>

            If we notice any misuse, we reserve the right to suspend or terminate access.<\/p>

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            11. Personalised & Custom Orders<\/h2>

            We love helping you create something special.<\/p>

            For personalised products:<\/p>

            • You are responsible for providing accurate details such as names, dates, and messages<\/li>
            • Once production begins, orders may not be cancelled or modified<\/li>
            • Personalised items may not be eligible for change-of-mind refunds, except where required by Australian Consumer Law<\/li><\/ul>

              Please review your personalisation details carefully before placing your order.<\/p>

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              12. Limitation of Liability<\/h2>

              To the extent permitted by law:<\/p>

              • Giftswalla is not liable for indirect, incidental, or consequential damages<\/li>
              • Our total liability will not exceed the purchase price of your order<\/li>
              • We are not responsible for delays or issues caused by courier partners or circumstances beyond our control<\/li><\/ul>

                Nothing in this section limits any rights you may have under the Australian Consumer Law.<\/p>

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                13. When Things Are Beyond Our Control<\/h2>

                Sometimes unforeseen circumstances happen, such as natural disasters, government restrictions, courier disruptions, or technical failures.<\/p>

                If any of these impact our ability to fulfil your order, we will not be held responsible for any resulting delay or failure, except to the extent required by law. We will do our best to keep you informed and find solutions wherever possible.<\/p>

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                14. Governing Law<\/h2>

                These Terms and Conditions are governed by the laws of the State or Territory in which Giftswalla operates in Australia. Any disputes will be subject to the jurisdiction of the courts of that State or Territory.<\/p>

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                15. Updates to These Terms<\/h2>

                We may update these Terms from time to time to reflect changes in our services or legal requirements. Continued use of our website means you accept the updated Terms.<\/p>

                We will always do our best to keep things fair, transparent, and in your best interest.<\/p>

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                16. Get in Touch<\/h2>

                Questions or concerns? We are just a message away.<\/p>

                Email: connectgiftswalla.au@gmail.com WhatsApp: +61 435 757 298<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                Terms & Conditions Effective Date: 21\/06\/2026 Welcome to Giftswalla. These Terms and Conditions explain how our website works and what to expect when you shop with us. By browsing our website or placing an order, you agree to these Terms and Conditions. If anything is unclear, please contact us and we will be happy to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-304","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/pages\/304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/comments?post=304"}],"version-history":[{"count":34,"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/pages\/304\/revisions"}],"predecessor-version":[{"id":2145,"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/pages\/304\/revisions\/2145"}],"wp:attachment":[{"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/media?parent=304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}