{"id":306,"date":"2026-02-06T18:21:32","date_gmt":"2026-02-06T18:21:32","guid":{"rendered":"https:\/\/giftswalla.com\/au\/?page_id=306"},"modified":"2026-06-21T14:45:44","modified_gmt":"2026-06-21T09:15:44","slug":"shipping-cancellation","status":"publish","type":"page","link":"https:\/\/giftswalla.com\/au\/shipping-cancellation\/","title":{"rendered":"Shipping &#038; Cancellation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"306\" class=\"elementor elementor-306\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-caa95f6 e-flex e-con-boxed e-con e-parent\" data-id=\"caa95f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-912d242 elementor-widget elementor-widget-heading\" data-id=\"912d242\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Cancellation Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd41324 elementor-widget elementor-widget-text-editor\" data-id=\"bd41324\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Effective Date: 21\/06\/2026**<\/p><p>At Giftswalla Australia, we take pride in carefully preparing every order before it is dispatched. We work with Australia Post to deliver your purchases safely and efficiently across Australia.<\/p><p>\u00a0<\/p><h2>1. Order Processing Time<\/h2><p>Orders are typically processed within 1\u20133 business days after payment confirmation.<\/p><p>Processing includes:<\/p><ul><li>Quality checks<\/li><li>Secure packaging<\/li><li>Personalisation (where applicable)<\/li><li>Final order verification<\/li><\/ul><p>Please note that processing times are separate from delivery times.<\/p><p>\u00a0<\/p><h2>2. Shipping &amp; Delivery<\/h2><p>We use Australia Pos for all deliveries within Australia.<\/p><p>Estimated delivery timeframes after dispatch:<\/p><ul><li>Standard Post: 2\u20138 business days<\/li><li>Express Post 1\u20134 business days (where available)<\/li><\/ul><p>Delivery times are estimates only and may vary depending on your location, weather conditions, public holidays, and Australia Post operations.<\/p><p>Shipping costs are calculated at checkout based on the delivery location and selected shipping method.<\/p><p>\u00a0<\/p><h2>3. Tracking Your Order<\/h2><p>Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information (where available).<\/p><p>You can track your parcel directly through Australia Post using the tracking number provided.<\/p><p>\u00a0<\/p><h2>4. Shipping Address Accuracy<\/h2><p>Customers are responsible for providing accurate shipping and contact details at checkout.<\/p><p>Giftswalla Australia is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information supplied by the customer.<\/p><p>\u00a0<\/p><h2>5. Delivery Delays<\/h2><p>While we strive to dispatch orders promptly, Giftswalla Australia is not liable for delays caused by:<\/p><ul><li>Australia Post service disruptions<\/li><li>Severe weather events<\/li><li>Public holidays<\/li><li>Natural disasters<\/li><li>Industrial action<\/li><li>Other circumstances beyond our reasonable control<\/li><\/ul><p>We will do our best to assist with tracking and delivery enquiries.<\/p><p>\u00a0<\/p><h2>6. Festive &amp; Peak Season Orders<\/h2><p>During busy periods such as:<\/p><ul><li>Diwali<\/li><li>Raksha Bandhan<\/li><li>Christmas<\/li><li>New Year<\/li><li>School holidays<\/li><li>Other seasonal promotions<\/li><\/ul><p>Processing and delivery times may be longer than usual.<\/p><p>We recommend placing orders early during peak periods to avoid disappointment.<\/p><p>\u00a0<\/p><h2>7. Order Cancellation<\/h2><p>We begin processing orders shortly after they are placed.<\/p><p>Orders may only be cancelled if processing has not commenced.<\/p><p>Once an order has been processed, packed, personalised, or dispatched, cancellation requests cannot be accepted.<\/p><p>To request a cancellation, please contact us as soon as possible after placing your order.<\/p><p>\u00a0<\/p><h2>8. Returns &amp; Consumer Rights<\/h2><p>This Shipping &amp; Cancellation Policy should be read together with our Returns &amp; Refund Policy and Terms &amp; Conditions.<\/p><p>Nothing in this policy excludes or limits your rights under the Australian Consumer Law.<\/p><p>\u00a0<\/p><h2>Contact Us<\/h2><p>If you have any questions regarding your order, shipping, or cancellations, please contact us:<\/p><p>Email: <a href=\"mailto:connectgiftswalla.au@gmail.com\">connectgiftswalla.au@gmail.com<\/a><\/p><p>WhatsApp: <a href=\"https:\/\/api.whatsapp.com\/send?phone=61435757298\" target=\"_blank\" rel=\"noopener\">+61 435 757 298<\/a><\/p><p>We are always happy to assist.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Cancellation Policy Effective Date: 21\/06\/2026** At Giftswalla Australia, we take pride in carefully preparing every order before it is dispatched. We work with Australia Post to deliver your purchases safely and efficiently across Australia. \u00a0 1. Order Processing Time Orders are typically processed within 1\u20133 business days after payment confirmation. Processing includes: Quality [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-306","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/pages\/306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/comments?post=306"}],"version-history":[{"count":43,"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/pages\/306\/revisions"}],"predecessor-version":[{"id":2152,"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/pages\/306\/revisions\/2152"}],"wp:attachment":[{"href":"https:\/\/giftswalla.com\/au\/wp-json\/wp\/v2\/media?parent=306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}