{"id":304,"date":"2026-02-06T18:19:40","date_gmt":"2026-02-06T18:19:40","guid":{"rendered":"https:\/\/giftswalla.com\/in\/?page_id=304"},"modified":"2026-03-04T09:47:28","modified_gmt":"2026-03-04T09:47:28","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/giftswalla.com\/in\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"304\" class=\"elementor elementor-304\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63869ea e-flex e-con-boxed e-con e-parent\" data-id=\"63869ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4572bed elementor-widget elementor-widget-heading\" data-id=\"4572bed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6008e30 elementor-widget elementor-widget-text-editor\" data-id=\"6008e30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Effective Date: 16\/02\/2026<\/strong><\/p>\n\n<p>Welcome to Giftswalla! We&#8217;re so glad you&#8217;re here. These Terms and Conditions outline how our website works and what to expect when you shop with us. By browsing our site or placing an order, you&#8217;re agreeing to these terms.<\/p>\n<p>If something doesn&#8217;t feel right, please reach out to us\u2014we&#8217;re always happy to help clarify.<\/p>\n<\/br>\n<p><strong>1. About Us<\/strong><\/p>\n<p>Giftswalla is your trusted online destination for premium kids&#8217; ethnic wear, festive gifting, personalised products, and thoughtful celebration essentials\u2014curated with love and delivered across India.<\/p>\n\n<p><strong>Have questions? We&#8217;re here for you:<\/strong><\/p>\n<p>Email: <a href=\"mailto:connectgiftswalla@gmail.com\">connectgiftswalla@gmail.com<\/a><\/p>\n<p>WhatsApp: <a href=\"https:\/\/wa.me\/+919825839495\" target=\"_blank\" rel=\"noopener\">+91 9825839495<\/a> (WhatsApp only)<\/p>\n\n&nbsp;\n\n<p><strong>2. Who Can Shop With Us<\/strong><\/p>\n<p>To place an order, you must be:<\/p>\n<ul>\n \t<li>At least 18 years old, or<\/li>\n \t<li>Shopping with the guidance of a parent or guardian<\/li>\n<\/ul>\n<p>We trust that the information you provide\u2014name, address, contact details\u2014is accurate and up to date. This helps us ensure your order reaches you safely and on time.<\/p>\n\n&nbsp;\n\n<p><strong>3. Our Products<\/strong><\/p>\n<p>We work hard to make sure every product description, image, and price is as accurate as possible. That said:<\/p>\n<ul>\n \t<li>Colors may appear slightly different due to screen settings and lighting<\/li>\n \t<li>Handmade or personalised items may have charming, minor variations<\/li>\n \t<li>Measurements may have slight tolerance differences<\/li>\n<\/ul>\n<p>We reserve the right to update product details, pricing, or availability at any time. If something changes after you&#8217;ve placed an order, we&#8217;ll let you know right away.<\/p>\n\n&nbsp;\n\n<p><strong>4. Pricing &amp; Payment<\/strong><\/p>\n<ul>\n \t<li>All prices are in INR (Indian Rupees)<\/li>\n \t<li>We accept prepaid online payments only<\/li>\n \t<li>Your order is confirmed only after successful payment<\/li>\n \t<li>If we need to cancel your order due to pricing errors, stock issues, or suspected fraud, we&#8217;ll process a full refund to your original payment method<\/li>\n<\/ul>\n&nbsp;\n\n<p><strong>5. Order Confirmation<\/strong><\/p>\n<p>Once you place an order, you&#8217;ll receive a confirmation email or message. This lets you know we&#8217;ve received your order\u2014but it&#8217;s not a guarantee of acceptance just yet.\nWe reserve the right to:<\/p>\n<ul>\n \t<li>Decline or cancel orders if needed<\/li>\n \t<li>Limit quantities per customer<\/li>\n \t<li>Cancel orders that appear suspicious or fraudulent<\/li>\n<\/ul>\n<p>If this happens, we&#8217;ll inform you promptly and process any applicable refunds.<\/p>\n\n&nbsp;\n\n<p><strong>6. Shipping &amp; Delivery<\/strong><\/p>\n<p>We partner with reliable courier services to get your gifts to you as quickly as possible. Here&#8217;s what to keep in mind:<\/p>\n<ul>\n \t<li>Delivery timelines are estimates and may vary by location<\/li>\n \t<li>Processing time (1\u20132 business days) is separate from shipping time<\/li>\n \t<li>We&#8217;re not responsible for delays caused by courier partners or circumstances beyond our control<\/li>\n \t<li>Please double-check your shipping address\u2014we can&#8217;t be held responsible for delays due to incorrect details<\/li>\n<\/ul>\n<p>For complete shipping information, please visit our Shipping &amp; Cancellation Policy page.<\/p>\n\n&nbsp;\n\n<p><strong>7. Returns &amp; Refunds<\/strong><\/p>\n<p>We want you to love what you receive. If something isn&#8217;t quite right, our Return &amp; Exchange Policy has you covered.<\/p>\n<p>Please note: Rakhi products, personalised items, and clearance products are non-returnable.<\/p>\n<p>Visit our <a href=\"http:\/\/localhost\/giftwalla\/in\/return-exchange-policy\/\" target=\"_blank\" rel=\"noopener\">Return &amp; Exchange Policy<\/a> page for full details.<\/p>\n\n&nbsp;\n\n<p><strong>8. Our Creative Work<\/strong><\/p>\n<p>Everything you see on this website\u2014our logo, product photos, designs, text, and branding\u2014belongs to Giftswalla.<\/p>\n<p>You may not copy, reproduce, distribute, or use any of this content without our written permission. We&#8217;ve put a lot of heart into building this brand, and we appreciate your respect for our work.<\/p>\n\n&nbsp;\n\n<p><strong>9. Using Our Website Responsibly<\/strong><\/p>\n<p>We&#8217;ve built this space with care, and we ask that you use it respectfully. Please don&#8217;t:<\/p>\n<ul>\n \t<li>Use the website for unlawful purposes<\/li>\n \t<li>Attempt to disrupt website functionality or access<\/li>\n \t<li>Misuse discount codes or promotional offers<\/li>\n<\/ul>\n<p>If we notice any misuse, we reserve the right to suspend or terminate access.<\/p>\n\n&nbsp;\n\n<p><strong>10. Personalised &amp; Custom Orders<\/strong><\/p>\n<p>We love helping you create something special! For personalised products:<\/p>\n<ul>\n \t<li>You&#8217;re responsible for providing accurate details (names, dates, messages, etc.)<\/li>\n \t<li>Once production begins, orders cannot be cancelled or modified<\/li>\n \t<li>Personalised items are non-refundable unless they arrive defective or damaged<\/li>\n<\/ul>\n<p>Please review your personalisation details carefully before placing your order.<\/p>\n\n&nbsp;\n\n<p><strong>11. Limitation of Liability<\/strong><\/p>\n<p>To the extent permitted by law:<\/p>\n<ul>\n \t<li>Giftswalla is not liable for indirect, incidental, or consequential damages<\/li>\n \t<li>Our total liability will not exceed the purchase price of your order<\/li>\n \t<li>We are not responsible for delays or issues caused by courier partners or circumstances beyond our control<\/li>\n<\/ul>\n&nbsp;\n\n<p><strong>12. When Things Are Beyond Our Control<\/strong><\/p>\n<p>Sometimes, unforeseen circumstances happen\u2014natural disasters, government restrictions, courier disruptions, or technical failures.<\/p>\n<p>If any of these impact our ability to fulfill your order, we will not be held liable. We&#8217;ll do our best to keep you informed and find solutions wherever possible.<\/p>\n\n&nbsp;\n\n<p><strong>13. Governing Law<\/strong><\/p>\n<p>These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Vadodara, Gujarat.<\/p>\n\n&nbsp;\n\n<p><strong>14. Updates to These Terms<\/strong><\/p>\n<p>We may update these Terms from time to time to reflect changes in our services or legal requirements. Continued use of our website means you accept the updated Terms.<\/p>\n<p>We&#8217;ll always do our best to keep things fair, transparent, and in your best interest.<\/p>\n\n&nbsp;\n\n<p><strong>15. Get in Touch<\/strong><\/p>\n<p>Questions? Concerns? We&#8217;re just a message away.<\/p>\n<p>Email: <a href=\"mailto:connectgiftswalla@gmail.com\">connectgiftswalla@gmail.com<\/a><\/p>\n<p>WhatsApp: <a href=\"https:\/\/wa.me\/+919825839495\" target=\"_blank\" rel=\"noopener\">+91 9825839495<\/a> (WhatsApp only)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Effective Date: 16\/02\/2026 Welcome to Giftswalla! We&#8217;re so glad you&#8217;re here. These Terms and Conditions outline how our website works and what to expect when you shop with us. By browsing our site or placing an order, you&#8217;re agreeing to these terms. If something doesn&#8217;t feel right, please reach out to us\u2014we&#8217;re [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-304","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/giftswalla.com\/in\/wp-json\/wp\/v2\/pages\/304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/giftswalla.com\/in\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/giftswalla.com\/in\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/giftswalla.com\/in\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/giftswalla.com\/in\/wp-json\/wp\/v2\/comments?post=304"}],"version-history":[{"count":19,"href":"https:\/\/giftswalla.com\/in\/wp-json\/wp\/v2\/pages\/304\/revisions"}],"predecessor-version":[{"id":1636,"href":"https:\/\/giftswalla.com\/in\/wp-json\/wp\/v2\/pages\/304\/revisions\/1636"}],"wp:attachment":[{"href":"https:\/\/giftswalla.com\/in\/wp-json\/wp\/v2\/media?parent=304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}