Celebrate Together Every Moment With Love
Last Updated: 21/06/2026
At Giftswalla Australia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, place an order, or interact with us.
When you place an order, contact us, or use our website, we may collect the following personal information:
Full name
Phone number
Email address
Shipping and billing address
Order and transaction details
Any information you provide through contact forms, emails, or customer support enquiries
Payment information is processed securely through trusted third-party payment providers. We do not store credit card or payment card information on our systems.
We may use your personal information to:
Process and fulfil your orders
Arrange delivery and provide shipping updates
Respond to enquiries and customer support requests
Improve our products, services, and website experience
Maintain business records and comply with legal obligations
Send promotional offers, newsletters, and marketing communications where you have chosen to receive them
You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
All transactions are processed through secure and encrypted payment gateways. Giftswalla Australia does not store sensitive payment information, including credit card details.
We may share your personal information with trusted third parties where necessary to operate our business, including:
Delivery and logistics providers for order fulfilment
Payment gateway and payment processing providers
Technology and website service providers
Professional advisers or authorities where required by law
We do not sell, rent, or trade your personal information to third parties.
Our website may use cookies and similar technologies to:
Improve website functionality and performance
Analyse website traffic and visitor behaviour
Enhance your browsing experience
Remember your preferences
You may disable cookies through your browser settings; however, some website features may not function correctly as a result.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically through our website systems, email services, and trusted third-party providers that assist in operating our business.
Some of our third-party service providers may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable privacy laws.
Our products are intended to be purchased by adults. We do not knowingly collect personal information directly from children.
Subject to applicable laws, you may request:
Access to the personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal information where appropriate
Information about how your personal information is used
To make a privacy-related request, please contact us using the details below.
If you believe your privacy has been affected or you have concerns about how we handle your personal information, please contact us. We will investigate your complaint and respond within a reasonable timeframe.
For privacy enquiries, requests, or complaints, please contact:
Email: connectgiftswalla.au@gmail.com
WhatsApp: +61 435 757 298
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised “Last Updated” date.
By continuing to use our website, you acknowledge and accept the updated Privacy Policy.