Shipping & Cancellation Policy

At Giftswalla, we take pride in preparing each order with care and attention to detail before entrusting it to our reliable delivery partners.

 

1. Order Processing Time

Every order requires 1–2 business days for processing, which includes:

• Quality checks to ensure perfection
• Secure and careful packaging
• Personalization (where applicable)
• Final order preparation

Please note: Processing time is in addition to delivery time.

 

2. Delivery Timelines (after dispatch)

• Standard Delivery: 3–5 business days
• Express Delivery (where available): 1–2 business days
• Bulk or Festive Orders: As confirmed at the time of booking

Actual delivery time may vary based on your location and courier service availability.

 

3. Festive Season Notice

During peak periods like Diwali, Rakshabandhan, Navratri, and wedding season, we experience a surge in orders. This may result in extended processing and delivery times.

💡 Tip: Place your festive orders early to ensure timely delivery!

 

4. Shipping Responsibility

Please double-check your shipping address and contact details before checkout. Giftswalla cannot be held responsible for delays or non-delivery caused by incorrect or incomplete customer information.

 

5. Order Tracking

Once dispatched, you’ll receive tracking details (where available) so you can follow your gift every step of the way.

Need Help?

Have questions about your order? Reach out to our friendly customer support team via WhatsApp or email—we’re here to help!

 

6. Cancellation Policy

To ensure timely delivery, all orders are processed immediately after placement.

Once an order is confirmed, it cannot be cancelled or modified.

We kindly ask that you review your order carefully before completing your purchase.